note

North Star
Summarize the larger team, department, or company-wide objective your project contributes to

North Star

Time horizon:Use // to quickly add the date range your goals will cover

(blue star) Goals

Separate the goals you are pursuing and those that you are not pursuing in the table below. Remember, goals should be outcomes, not outputs of effort

Benefits

Risks

  • Search - Vector search is major improvement over keyword matching. Much easier to find answers. Will provide an answer regardless of text search.

  • Learning - Personalized learning and onboarding support during training

  • Value - Value for other depts e.g CSO for ticket resolution

  • Security - Gated by SSO / Azure AD. Current help not protected

  • Accuracy- has difficulty differentiating from P360 and C360.

  • Autonomy - we don’t have DevOps staff to support the back end right now

  • Content Management - Does not integrate into current data sources (Paligo, Vimeo, )

  • Open Answers - People can ask it essentially anything and it will try to answer.

  • Buy vs Build - Other vendors exist (Intercom) which would bring solution to market quicker and integrate with our tech stack

(blue star) Signals & Measures

e.g., Drive awareness of our company values with external audience

Goal #2

Goal #3

Signals

Brainstorm signals that indicate progress towards your goals

  • e.g., Page views of atlassian.com/company

  • e.g., Mentions of our values in press coverage

  • e.g., Drive awareness of our company values with external audience

Measures

Use the signals from above to brainstorm ways to measure success.

  • e.g., 10% monthly growth in page views of atlassian.com/company

Why we chose that target

  • Traffic to atlassian.com/company helps us achieve our ultimate goal of recruiting top talent

For guided instructions visit on how to run this play with your team: https://www.atlassian.com/team-playbook/plays/goals-signals-measures